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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rishona Grant

November 6, 2025

5  out of  5
rating by Rishona Grant
"Recently worked with Brittney T. to get a homeowners policy. She was professional, prompt and informative. She took the time to discuss my options and what coverages would most benefit me. She definitely made the process a breeze."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Brittney provided you with professional and informative service while helping you with your homeowners policy. We're glad she made the process easy for you. Your feedback is greatly appreciated, and we're here to assist you with any future insurance needs."
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Parris Davis

November 5, 2025

5  out of  5
rating by Parris Davis
"I highly recommend this company and is looking forward to doing future business with them jimmy fay and his team are the best"
We responded:
"Thank you for the great review and trusting our team with your Insurance needs. "
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Valentino Ivy

November 4, 2025

5  out of  5
rating by Valentino Ivy
"Jimmy Fay’s office at State Farm has been extremely helpful for me. Their service is outstanding, and I truly feel like Jimmy, Megan and the rest of the team have my back. Thanks guys!!"
We responded:
"Thank you, Valentino, for sharing your experience with us. It's wonderful to hear that you feel supported by Jimmy, Megan, and the rest of the team. We are committed to providing outstanding service and are glad to know we have been able to help you. Your feedback is greatly appreciated!"
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Shahriar Moosavizadeh

October 31, 2025

5  out of  5
rating by Shahriar Moosavizadeh
"Brittany was awesome and professional and Jimmy was more than generous with information and guidance"
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to hear that Brittany's professionalism and Jimmy's informative guidance made a great impression. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Samantha Royster

October 30, 2025

5  out of  5
rating by Samantha Royster
"Great experience with Brittney! Very helpful for getting my policies set up."
We responded:
"Thank you, Samantha, for sharing your experience with Brittney. It's wonderful to hear that she was able to assist you effectively in setting up your policies. Your feedback is greatly appreciated, and we're glad to know you had a positive experience with us."
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stacey powell

October 30, 2025

5  out of  5
rating by stacey powell
"⭐️⭐️⭐️⭐️⭐️ Outstanding Service and Genuine Care from State Farm! I can’t say enough good things about my experience with State Farm. From the very first call, their team has gone above and beyond to make every step of the process simple and stress-free. They’re not just knowledgeable — they’re kind, patient, and truly care about their customers. Whether it’s my home, vehicles, or business coverage, I always feel confident knowing I’m protected and supported by people who take the time to explain every detail clearly. They respond quickly, handle claims efficiently, and make sure I’m getting the best coverage for my needs. In today’s world, it’s rare to find an insurance company that treats you like family — but that’s exactly what State Farm does. I’m incredibly grateful for their professionalism and personal touch. Highly recommend them to anyone looking for reliability, honesty, and peace of mind!"
We responded:
"Thank you so much for sharing your wonderful experience with us. It's fantastic to hear that our team has been able to provide you with the support and care you deserve. We strive to make every interaction simple and stress-free, and it's rewarding to know that you feel confident and well-protected with your coverage. Your kind words about our professionalism and personal touch mean a lot to us. We truly appreciate your recommendation and look forward to continuing to serve you with the same level of dedication and care."
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Robert Bask

October 24, 2025

5  out of  5
rating by Robert Bask
"Britney was excellent in all areas working with me and the family to see that we well taken care in our quest for homeowners and car insurance. Her attitude reflects in her work which was and is very outstanding."
We responded:
"Thank you, Robert, for sharing your positive experience. It's wonderful to hear that Britney provided excellent service and took great care of you and your family in finding the right homeowners and car insurance. Her dedication and outstanding attitude are truly appreciated. Your feedback is invaluable to us."
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Tim Rogers

October 24, 2025

5  out of  5
rating by Tim Rogers
"Friendly and helpful"
We responded:
"Thank you, Tim, for your kind words and the excellent rating. It's great to hear that you found our service friendly and helpful. Your feedback is truly appreciated and motivates us to continue providing the best service possible. If there's anything else we can assist you with, feel free to reach out."
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brian wrestler

October 23, 2025

5  out of  5
rating by brian wrestler
"Always amazing service! Brittney called in response to my inquiry and was ten steps ahead. I answered a couple questions and the binder was in my inbox. I have nothing but great things to say about Jimmy Fay's team!"
We responded:
"Thank you Brian for allowing us the opportunity to work with your motorcycle, home, and auto insurance. We do everything we can to help our customers get the best value for all their insurance needs. If you need anything we're here for you, and thanks for the fantastic review Alisa loves protecting our community!"
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clifton moore

October 21, 2025

5  out of  5
rating by clifton moore
"Mr. Fay, I had a great time working with Brittney. She is a great agent and very knowledgeable about her job. Thank you for having her work for your company. Also it is great to be back with you Clif Moore"
We responded:
"Thank you for sharing your positive experience, Clif. It's wonderful to hear that Brittney provided you with knowledgeable and excellent service. We're delighted to have you back with us and appreciate your trust in our team. Your feedback means a lot to us."
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clifton moore

October 21, 2025

5  out of  5
rating by clifton moore
"Mr. Fay, I had a great time working with Brittney. She is a great agent and very knowledgeable about her job. Thank you for having her work for your company. Also it is great to be back with you Clif Moore"
We responded:
"Thank you for sharing your positive experience, Clif. It's wonderful to hear that Brittney provided you with knowledgeable and excellent service. We're delighted to have you back with us and appreciate your trust in our team. Your feedback means a lot to us."
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Ellis Hill

October 20, 2025

5  out of  5
rating by Ellis Hill
"Brittany was great help"
We responded:
"Thank you, Ellis, for sharing your positive experience. It's wonderful to hear that Brittany was able to assist you so effectively. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Shellie Cypress

October 15, 2025

5  out of  5
rating by Shellie Cypress
"First of all, I’ve been with this office of State Farm since it was under Scott Miller. I had to call in this past Friday because of damage to my home. I called around prior to calling S.F., to get quotes and the cost had me in tears. I spoke with Brittney, who was my calm during this storm. Brittney deserves recognition because she’s AMAZING!! Calmed my concerns right on down. Even offered to stay behind in the office if I were able to get more information that could be useful in possibly filing a claim. Followed up and was still the same AMAZING person. She is a rarity and deserves to be recognized. Thank you Brittney!!!"
We responded:
"Thank you so much for sharing your experience with us. It's wonderful to hear how Brittney was able to provide such exceptional support during a challenging time. We truly value her dedication and are glad she could offer the assistance you needed. Your feedback is greatly appreciated and will certainly be shared with Brittney and the team. Thank you for being a valued part of our State Farm family."
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Karmen Mitchell

October 10, 2025

5  out of  5
rating by Karmen Mitchell
"My visit to the office was great. I worked with Brittany who was amazing! She was very welcoming and knowledgeable on policies. She explained quotes well and helped determine what would be best for me as a single mom of one. Her help was very much appreciated!"
We responded:
"Thank you, Karmen, for sharing your experience with us. It's wonderful to hear that Brittany was able to provide you with such welcoming and knowledgeable service. We're glad she could assist you in finding the best options for your needs. Your feedback is greatly appreciated, and we're delighted to have been able to help."
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Bobbie Saunders

October 8, 2025

5  out of  5
rating by Bobbie Saunders
"Brittany was very pleasant and helpful. She was able to give me information on a couple life insurance options for me to think on. Thank You Brittany."
We responded:
"Thank you for sharing your positive experience with Brittany. It's great to hear that she was able to assist you with information on life insurance options. Your feedback is greatly appreciated, and we're glad to know you found the service helpful. If you have any more questions or need further assistance, feel free to reach out."
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Melonie Fields

September 19, 2025

5  out of  5
rating by Melonie Fields
"The office always treats me with respect I feel prepared and ready"
We responded:
"Thank you, Melonie, for sharing your positive experience with us. It's wonderful to hear that you feel respected and prepared when working with our office. Your feedback is greatly appreciated, and we're glad to know we are meeting your expectations."
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Ilia Abayomi

September 17, 2025

5  out of  5
rating by Ilia Abayomi
"Brittney is the Best Agent. Thank you so much"
We responded:
"Thank you, Ilia, for your kind words and the fantastic rating! It's wonderful to hear that Brittney has made such a positive impact. We appreciate you taking the time to share your experience with us. If there's anything else we can assist you with, feel free to reach out."
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Ad Williams

September 11, 2025

5  out of  5
rating by Ad Williams
"most stress free experience i’ve had dealing with insurance. Very friendly and understanding"
We responded:
"Thank you, Ad, for sharing your experience. It's wonderful to hear that you found the process stress-free and appreciated the friendly and understanding service. Your feedback is greatly valued and helps us continue to provide the best possible support."
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Mei M

August 28, 2025

5  out of  5
rating by Mei M
"Very helpful and takes time to go through everything. Each helps out a lot!"
We responded:
"Thank you, Mei, for sharing your positive experience. It's wonderful to hear that you found the service helpful and thorough. Your feedback is greatly appreciated, and we're glad to have been able to assist you effectively."
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hanna harris

August 13, 2025

5  out of  5
rating by hanna harris
"I decided to do some purging of documents today and came across 3 refund checks from State Farm dating back to 2023 and 2024. I called State Farm to see if I could either get a credit or if they could be re-issued. Thanks to Brittany’s outstanding customer service I ended the call with 5 refund checks being reprocessed to me!!!!! Thanks Brittany for making my day. Advice to all the busy parents and Nanas just trying to get it done…..take your time an open all your mail😎"
We responded:
"Thank you, Hanna, for sharing your experience with us. It's wonderful to hear that Brittany was able to assist you so effectively and turn your day around. We appreciate your advice and are glad to know that our team could help you with your refund checks. Your feedback is invaluable, and we're grateful for your trust in our services."
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Iliana Araiza

August 7, 2025

5  out of  5
rating by Iliana Araiza
"Five star service! Working with Brittney has been an absolute pleasure from start to finish. She is knowledgeable, responsive, and genuinely cares about her clients. Brittney took the time to thoroughly explain my coverage options, answered every question I had with patience, and made sure I felt confident in my decisions. What really sets her apart is her attention to detail and her commitment to finding the best policy for your needs—not just the easiest or most expensive one. She goes above and beyond to make sure you’re protected and informed. If you’re looking for insurance agents who are professional, trustworthy, and truly have your best interests at heart, I highly recommend Jimmy Fay’s team. You won’t be disappointed!"
We responded:
"Thank you so much for sharing your experience with us. It's wonderful to hear that Brittney was able to provide you with such exceptional service. Her dedication to ensuring clients are well-informed and confident in their insurance choices is something we truly value. We appreciate your recommendation and are grateful to have you as part of our community. Your feedback is invaluable to us, and we're delighted to know you feel protected and supported."
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Lauren N

August 6, 2025

5  out of  5
rating by Lauren N
"Megan was very helpful when I called to add a vehicle to my policy. She was patient and took her time answering all my questions and checking different coverage options for me to help me decide which option would be best for me. Jimmy is also great and I recommend his agency to everybody!"
We responded:
"Thank you, Lauren, for sharing your experience with us. It's wonderful to hear that Megan was able to assist you effectively and provide the support you needed when adding a vehicle to your policy. We strive to offer personalized service, and it's great to know that both Megan and Jimmy have made a positive impression. Your recommendation means a lot to us, and we're grateful for your trust in our agency."
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Brittney T

August 6, 2025

5  out of  5
rating by Brittney T
"It was a pleasure working with the team! They were quick and very informative."
We responded:
"Thank you, Brittney, for sharing your experience with us. We're delighted to hear that our team was able to assist you quickly and provide the information you needed. Your feedback is greatly appreciated and encourages us to continue delivering excellent service."
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Ricko Arroyo

August 5, 2025

5  out of  5
rating by Ricko Arroyo
"This place was great, Britney, was pleasant to talk to. She was very patient with me, as a have a spanish accent, she answer all my questions and even suggested ways to safe me money. Thank you for everything."
We responded:
"Thank you for sharing your experience, Ricko. It's wonderful to hear that Britney was able to assist you so effectively and make your visit a positive one. We're glad she could help answer your questions and provide money-saving suggestions. Your feedback is greatly appreciated, and we're delighted to have met your expectations."
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noelle cahoon

August 4, 2025

5  out of  5
rating by noelle cahoon
"As a small business owner, I really appreciate responsiveness and clear communication. State farm has never let us down. Noelle Cahoon Blush757 Elevated Artistry"
We responded:
"Thank you, Noelle, for sharing your experience. It's wonderful to hear that our responsiveness and clear communication have been valuable to you and your business. We truly appreciate your trust in us and are committed to continuing to meet your needs. Your feedback is greatly valued."