State Farm® Insurance Agent Jimmy Fay
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Donald Stone
February 17, 2026
"Brittney was very informative during the process and very professional! I️ would highly recommend this office for all your insurance needs!"
Reg Mason
February 13, 2026
"Brittney was thorough friendly and very helpful. I loved the professionalism and ease of these conversations and transactions. Definitely would recommend to anybody shopping for insurance. Certainly compare their rates with what you’re paying currently."
"Thank you, Reg, for sharing your positive experience with Brittney. It's great to hear that her thoroughness and friendly approach made your interactions smooth and professional. We appreciate your recommendation and are glad you found value in comparing our rates. Your feedback means a lot to us."
Jody McLean
February 13, 2026
"Very prompt & professional service. Thank you State Farm. 37+ years as a customer. Megan Fair is a great asset to the business."
"Thank you, Jody, for your kind words and for being a loyal customer for over 37 years. It's wonderful to hear that you appreciate the prompt and professional service. Megan Fair is indeed a valuable member of our team, and we're glad she has made a positive impact on your experience. Your feedback means a lot to us, and we're committed to continuing to provide you with excellent service."
Angie Archibald REALTOR Williamsburg
February 5, 2026
"After asking another office to give me quotes for my home and never hearing back, a friend referred Jimmy’s team to me and they got to work IMMEDIATELY. Brittney was proactive, personal, and thorough! Not to mention she’s saving me SO MUCH on both home and auto. I should have done this sooner! Very easy to work with and GREAT service by Brittney! Will be referring these guys to all my clients for new policies!"
"Thank you, Angie, for sharing your experience with us. It's wonderful to hear that Brittney was able to assist you promptly and effectively. We're delighted that you're saving on your home and auto insurance and that the service met your expectations. Your referrals mean a lot to us, and we're grateful for your support. If you or your clients ever need anything else, we're here to help."
Dianna Stewart
January 29, 2026
"I added a new car today and Britanny was fantastic with the help and information"
"Thank you, Dianna, for sharing your experience. It's wonderful to hear that Britanny was able to assist you effectively with adding your new car. We appreciate your feedback and are glad to know you had a positive experience with our service. Your satisfaction is important to us, and we look forward to continuing to meet your insurance needs."
Fifa G
January 22, 2026
"Brittney gave me an outstanding service. Highly recommended.g"
"Thank you for sharing your positive experience with Brittney. It's wonderful to hear that she provided you with outstanding service. Your recommendation means a lot to us, and we're glad to have met your expectations. If there's anything else we can assist you with, please let us know."
Ben Rothwell
January 10, 2026
"Love working with jimmy and his team. Brittney did an amazing job in my process to switch over to them. Great work!"
"Thank you, Ben, for sharing your experience with us! We're delighted to hear that Brittney and the team made your transition smooth and enjoyable. Your kind words and support mean a lot to us. We're committed to providing excellent service and are here to assist you with any of your insurance needs."
Kawanda Huggins
January 6, 2026
"Hello I did a sales quote for life insurance with Brittany she was very helpful, kind, courteous and very knowledgeable about her job. She did not pressure you to buy anything she offered you the products and let you make decisions."
"Thank you for sharing your experience with us. It's wonderful to hear that Brittany was able to assist you in such a helpful and knowledgeable manner. We always strive to provide a comfortable environment where our customers can make informed decisions without feeling pressured. Your feedback is greatly appreciated and will be shared with Brittany and the team."
Taschy Campbell
January 2, 2026
"Brittany Thorpe was phenomenal"
"Thank you, Taschy, for sharing your positive experience with Brittany Thorpe. It's wonderful to hear that she provided phenomenal service. We appreciate your feedback and are glad to have met your expectations. Your satisfaction is important to us, and we look forward to continuing to serve your auto insurance needs."
Milia Panaccione
December 30, 2025
"I had a great experience, transferring my vehicle insurance to my new vehicle with the assistance of Brittney! She was sweet informative and very reassuring! Will be pleased anytime I call this office and hear her voice."
"Thank you, Milia, for sharing your positive experience with us. It's wonderful to hear that Brittney was able to assist you effectively with your vehicle insurance transfer. We're glad to know you feel reassured and well-informed. Your satisfaction is important to us, and we look forward to continuing to provide you with excellent service."
Rachel Lyell
December 19, 2025
"Absolutely love these folks!!! Megan specifically helped me out and she was very patient in guiding me through the ins and outs of all things insurance. As a first time homeowner, I admittedly don't know very much about it and was about to make a very costly policy shift. Megan was candid, very affable, and clarified every question I had with ease. I can happily and truthfully say I left the interaction feeling much more confident about my decisions and policies. I highly recommend this branch of SF. A very good neighbor indeed! Thank you, Megan and team, happy holidays!"
"Thank you so much for sharing your experience! It's wonderful to hear that Megan was able to assist you so effectively and make you feel confident about your insurance decisions. We strive to provide clear and helpful guidance, especially for first-time homeowners. Your recommendation means a lot to us, and we're delighted to have been able to support you. Happy holidays to you too!"
Joshua
December 18, 2025
"Always a pleasure working with State Farm"
"Thank you, Joshua, for your positive feedback. It's great to hear that working with us has been a pleasure. Your satisfaction is important, and we're glad to know we're meeting your expectations. If there's anything else we can assist you with, feel free to reach out."
Legacy Estate
December 18, 2025
"Brittney was extremely thorough and explored all the options available to me. She made sure to cover all of the needs of both myself and my family, while also working within my budget."
"Thank you for sharing your experience with us. It's wonderful to hear that Brittney was able to thoroughly explore all available options and address the needs of both you and your family while staying within your budget. Your feedback is greatly appreciated, and we're glad to know you had a positive experience with our team."
Quoc Phong
December 17, 2025
"Have a face 2 face meeting with Britney. She was very helpful, patient, and took the time to explain everything clearly. She made the process easy and stress-free, and I really appreciate her professionalism and quick responses. Highly recommend working with her!"
"Thank you for sharing your experience with Britney. It's wonderful to hear that she was helpful, patient, and took the time to explain everything clearly. We're glad she made the process easy and stress-free for you. Your recommendation means a lot to us, and we appreciate your feedback."
Ryan Cruz
December 15, 2025
"Great customer service from Brittany. Quick and lowered my insurance by $50"
"Thank you, Ryan, for sharing your positive experience with us. It's wonderful to hear that Brittany was able to assist you quickly and help lower your insurance by $50. We appreciate your feedback and are glad to have you as a valued customer."
Regina Hunter
December 14, 2025
"Jimmy didn’t even know me but he stayed with me durning the whole process and made sure I understood everything"
"Thank you, Regina, for sharing your experience. It's wonderful to hear that our team was able to guide you through the process and ensure you felt informed every step of the way. Your feedback is greatly appreciated, and we're glad to have been able to assist you with your auto insurance needs."
Christa Milliman
December 12, 2025
"Megan was very helpful going over all of my policies and answering all of my questions concerning the increase in price of my umbrella policy."
"Thank you for sharing your experience, Christa. It's great to hear that Megan was able to assist you effectively with your policies and address your questions about the umbrella policy pricing. Your feedback is appreciated and helps us continue to provide excellent service."
Jamie Karpa
December 11, 2025
"Megan took time to go over all of our policies to make sure we had adequate coverage and we're taking advantage of all of the discounts we were entitled to receive."
"Thank you, Jamie, for sharing your experience. It's great to hear that Megan was able to assist you in reviewing your policies and ensuring you have the right coverage while maximizing your discounts. Your feedback is much appreciated, and we're glad to know you had a positive experience with our team."
Ivette Zavala
December 11, 2025
"Brittney our sales representative was funny, informative,great attitude, bilingual and her customer skills well mannered state farm is lucky to have working for them she quick and informative."
"Thank you, Ivette, for sharing your experience with Brittney. It's wonderful to hear that she was able to provide you with such a positive and informative experience. We're proud to have her on our team, and it's great to know she made a lasting impression with her excellent customer service skills. Your feedback is greatly appreciated!"
Anna Barrett
December 11, 2025
"Brittney was so helpful and patiently explained everything about the types of coverage and what it all meant. I really appreciate her!"
"Thank you, Anna, for sharing your experience with Brittney. It's wonderful to hear that she was able to explain everything clearly and provide the assistance you needed. Your feedback is greatly appreciated, and we're glad to know you had a positive experience with us."
Brian Jarvis
December 9, 2025
"Wonderful service"
"Thank you, Brian, for sharing your positive experience. It's great to hear that you found our service wonderful. Your feedback is truly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, feel free to reach out. "
Clarissa Gregory
December 4, 2025
"Today I spoke with Brittany T she was super amazing she gave me lots of insight into your policies and premiums she was super friendly and I love her communication skills. She's super nice and well mannered."
"Thank you for sharing your experience with Brittany. It's wonderful to hear that she provided you with valuable insights and demonstrated excellent communication skills. Your feedback is greatly appreciated, and we're delighted that you had such a positive interaction. If there's anything else we can assist you with, please let us know."
tory womack
November 25, 2025
"Brittney provided exceptional service while helping me secure my life insurance. She took the time to walk me through every option, made sure I understood the coverage, and ensured the policy fit my personal and financial needs. Her communication was fast, clear, and professional from start to finish. If you’re looking for someone who truly cares about your long-term security, Brittney is the person to go to. Highly recommended!"
"Thank you, Tory, for sharing your experience with Brittney. It's wonderful to hear how she helped you with your life insurance needs, ensuring you understood all your options and found a policy that fits your personal and financial situation. Your recommendation means a lot, and we're glad to know Brittney's dedication and professionalism made such a positive impact. We appreciate your feedback and look forward to continuing to serve you."
Darren Reese
November 25, 2025
"You get SO much more than just an insurance agent in Jimmy. In the six months that we've been his clients, Jimmy has solved problems, even outside the insurance area, that I would never have been able to tackle alone. USAA can kick sand. Jimmy rocks."
"Thank you, Darren, for sharing your experience. It's wonderful to hear that our team has been able to assist you beyond just insurance needs. Your feedback is greatly appreciated, and we're glad to have you as part of our community."
Desarie York
November 24, 2025
"spent time helping me understand and fixing all of my issues"
"Thank you, Desarie, for sharing your experience. It's wonderful to hear that the time spent addressing your concerns was helpful. Your satisfaction is important to us, and we're glad we could assist you effectively."